LCL Assurances 8.13.1

With the "LCL Assurances" application, you can report a claim at any time or be directly connected with a claims manager.

You can also easily find your insurance certificates directly within the application.

Lastly, if you have health insurance, you can check your reimbursements, download your third-party payer card, estimate your reimbursements, complete procedures, submit documents, benefit from a teleconsultation, and locate a healthcare professional.

KEY FEATURES

• Report a claim: Provide details of your claim and attach up to 3 photos to support your report. Once the report is submitted, PACIFICA services (LCL Insurance subsidiary) will contact you.
• Manage your ongoing claim: To streamline/accelerate the processing of your case, you can instantly submit the requested documents to your claims manager.
• Deal with a "Glass Breakage": If you have selected glass breakage coverage, easily find a nearby automotive glass specialist through a geolocated directory.
• Edit your certificates: View, download, or email the most useful insurance certificates.
• Access emergency services or directly contact a manager. The application also includes a service for deaf or hard of hearing clients to connect with an assistant.
• Review the specifics of your auto insurance policies, personal accident insurance, and health insurance.

For health-insured individuals:

• View, download, or email your third-party payer card.
• Track your health reimbursements with a history of the last 24 months.
• Estimate your reimbursements for common healthcare expenses in optics, dental, hospitalization, and hearing aids.
• Get in touch with a healthcare professional through teleconsultation.
• Locate a healthcare professional from the Carte Blanche Partenaires network or a doctor.
• Access Health Magazine articles.
• Benefit from coaching services through health and well-being programs.
• Submit an invoice, quote, or request hospital coverage.

If you encounter difficulties or have any improvement suggestions, please do not hesitate to contact us at the following address: [email protected]